Last updated on April 10, 2025

Processing Your Refund Request

We will email you to confirm receipt once we receive your returned item and complete an inspection. We will also notify you in this email whether your refund request has been approved or rejected. Should your refund be approved, the refund amount will automatically be credited back to your original payment method—typically within several business days. Please note that processing times may vary depending on your bank or credit card issuer.

Dealing with Late or Missing Refunds

If you have not received your refund in a timely manner, please consider the following steps:

  1. Double Check Your Bank Account: Review your bank or credit card statement to ensure the refund has not already been posted.
  2. Contact Your Credit Card Company: Sometimes, refunds may take additional time to appear on your statement because of processing delays.
  3. Reach Out to Your Bank: Processing times differ by institution, so your bank can provide more detailed information on the status of your refund.
  4. Get in Touch With Us: If you’ve completed these steps and still haven’t received your refund, don't hesitate to contact our support team at [email protected] for further assistance.

Refund Eligibility for Sale Items

Please note that only full-priced items are eligible for refunds. Items purchased during a sale or at a discounted rate are non-refundable.

Additional Considerations for a Global Audience

  • Currency and Payment Methods: Refunds will be issued using the original payment method. Depending on your region and local banking practices, currency conversion or additional fees might affect the final credited amount.
  • International Transactions: If you purchased from outside the United States, please allow additional time for your local banks or financial institutions to process the refund.

Final Terms

This policy applies to all orders and is subject to local consumer protection laws where applicable. We encourage you to review this policy carefully and contact our customer support team with any questions regarding your refund or overall order process.